Jurnal Teknik Industri Universitas Tanjungpura
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PURNANINGSIH, PUTRI RAGIL
Vol 1, No 1 (2017): Jurnal S1 Teknik Industri UNTAN
- Articles
PENGUKURAN KEPUASAN PELANGGAN HOTEL XYZ MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA)
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