Analysis of Repurchase Intentions for Organic Products in Generation Y on Batam City

Lily Purwianti, R Iqratul Iman

Abstract


Healthy living has become one of people's choices in carrying out their lives for the better. There are many ways to live a healthy life, one of which is by consuming organic rice which is proven to have very high nutritional value. However, with so many benefits, the repurchase rate of organic rice is still relatively low. So, in this study, we will analyze how consumers in Batam City are interested in buying organic rice again. The population used in this study was Generation Y, aged between 27-42 years, totaling 384 samples. This study uses the variable perceived enjoyment as an independent variable which is rarely used by other researchers, mainly mediated by the attitude variable which can affect the dependent variable, namely repurchasing intention. As a development of attitude marketing management studies will be influenced by other independent variables such as health benefits, subjective norms, satisfaction, and trust. From the results of this study, the variables studied are important factors that can influence customers in making decisions to re-purchase organic rice by Generation Y in Batam City


Keywords


Attitude; Health Benefit; Perceived Enjoyment; Repurchase Intention

Full Text:

PDF

References


Ananda. (2022). Customer Satisfaction: Pengertian, Faktor, Manfaat & Cara Meningkatkan. https://www.gramedia.com/best-seller/customer-satisfaction/

Asti, W. P., Handayani, P. W., & Azzahro, F. (2021). Influence of Trust, Perceived Value, and Attitude on Customers’ Repurchase Intention for E-Grocery. Journal of Food Products Marketing, 27(3), 157–171. https://doi.org/10.1080/10454446.2021.1922325

Astrini, N., Bakti, I. G. M. Y., Rakhmawati, T., Sumaedi, S., & Yarmen, M. (2021). A repurchase intention model of Indonesian herbal tea consumers: integrating perceived enjoyment and health belief. British Food Journal, 124(1), 140–158. https://doi.org/10.1108/BFJ-02-2021-0189

BADAN PUSAT STATISTIK KOTA BATAM. (2020). Penduduk Kota Batam Menurut Kelompok Umur dan Jenis Kelamin (Jiwa), 2018-2020. https://batamkota.bps.go.id/indicator/12/215/1/jumlah-penduduk-menurut-kelompok-umur-dan-jenis-kelamin.html

Braje, I. N., Pechurina, A., Bıçakcıoğlu-Peynirci, N., Miguel, C., Alonso-Almeida, M. del M., & Giglio, C. (2022). The changing determinants of tourists’ repurchase intention: the case of short-term rentals during the COVID-19 pandemic. International Journal of Contemporary Hospitality Management, 34(1), 159–183. https://doi.org/10.1108/IJCHM-04-2021-0438

Cahyasita, D., Irham, & Jamhari. (2021). Intention to re-consume organic food: Sensory attributes, egoistic motive, and warm glow in the extended TPB. AIMS Agriculture and Food, 6(4), 891–919. https://doi.org/10.3934/AGRFOOD.2021054

Centers of Disease Control and Prevention. (2021). https://www.cdc.gov/nutrition/resources-publications/benefits-of-healthy-eating.html

De Cicco, R., e Silva, S. C., & Alparone, F. R. (2020). Millennials’ attitude toward chatbots: an experimental study in a social relationship perspective. International Journal of Retail and Distribution Management, 48(11), 1213–1233. https://doi.org/10.1108/IJRDM-12-2019-0406

Efendi, D. (2019). Manajemen Operasional, Perpustakaan Nasional RI : Katalog Dalam Terbitan Susunan Tim Penyusun. http://repository.unas.ac.id

Farias, F. De, Eberle, L., Milan, G. S., De Toni, D., & Eckert, A. (2019). Determinants of Organic Food Repurchase Intention from the Perspective of Brazilian Consumers. Journal of Food Products Marketing, 25(9), 921–943. https://doi.org/10.1080/10454446.2019.1698484

Hasan, S. (2021). Assessment of electric vehicle repurchase intention: A survey-based study on the Norwegian EV market. Transportation Research Interdisciplinary Perspectives, 11(September), 100439. https://doi.org/10.1016/j.trip.2021.100439

Hoesin, M. (2022). Gaya Hidup Sehat Bisa Anda Mulai Sekarang. https://www.alodokter.com/gaya-hidup-sehat-bisa-anda-mulai-sekarang

Hwang, J., Choe, J. Y. (Jacey), Kim, H. M., & Kim, J. J. (2021). Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty? International Journal of Hospitality Management, 99(June), 103050. https://doi.org/10.1016/j.ijhm.2021.103050

Journal, I., & Volume, A. (2020). Attitudes and Repurchase Intention of Consumers Towards Functional Foods in Ho Chi Minh City, Vietnam. International Journal of Analysis and Applications, 18(2), 212–242. https://doi.org/10.28924/2291-8639-18-2020-212

Kasilingam, D. L. (2020). Understanding the attitude and intention to use smartphone chatbots for shopping. Technology in Society, 101280. https://doi.org/10.1016/j.techsoc.2020.101280

Kim, T. T., Karatepe, O. M., Lee, G., & Demiral, H. (2018). Do gender and prior experience moderate the factors influencing attitude toward using social media for festival attendance? Sustainability (Switzerland), 10(10). https://doi.org/10.3390/su10103509

Lim, C. C., & Goh, Y. N. (2019). Investigating the purchase intention toward healthy drinks among Urban consumers in Malaysia. Journal of Foodservice Business Research, 22(3), 286–302. https://doi.org/10.1080/15378020.2019.1603043

LP2M. (2022). https://lp2m.uma.ac.id/2022/08/23/penelitian-perbandingan-kausal-pengertian-jenis-manfaatnya/

Maggon, M., & Chaudhry, H. (2018). Exploring Relationships Between Customer Satisfaction and Customer Attitude from Customer Relationship Management Viewpoint: An Empirical Study of Leisure Travellers. FIIB Business Review, 7(1), 57–65. https://doi.org/10.1177/2319714518766118

Nagar, K. (2020). An Examination of Gym Supplement Choice: Using the Modified Theory of Planned Behaviour. Journal of Food Products Marketing, 26(7), 499–520. https://doi.org/10.1080/10454446.2020.1817827

Ngubelanga, A., & Duffett, R. (2021). Modeling mobile commerce applications’ antecedents of customer satisfaction among millennials: An extended tam perspective. Sustainability (Switzerland), 13(11). https://doi.org/10.3390/su13115973

Rivera, J. J., Bigne, E., & Curras-Perez, R. (2019). Efeitos da responsabilidade social corporativa na lealdade do consumidor com a marca. Revista Brasileira de Gestao de Negocios, 21(3), 395–415. https://doi.org/10.7819/rbgn.v21i3.4003

Sabermajidi, N., Valaei, N., Balaji, M. S., & Goh, S. K. (2020). Measuring brand-related content in social media: a socialization theory perspective. Information Technology and People, 33(4), 1281–1302. https://doi.org/10.1108/ITP-10-2018-0497

Smith, T. A. (2020). The role of customer personality in satisfaction, attitude-to-brand and loyalty in mobile services. Spanish Journal of Marketing - ESIC, 24(2), 155–175. https://doi.org/10.1108/SJME-06-2019-0036

Thanki, H., Shah, S., Oza, A., Vizureanu, P., & Burduhos-Nergis, D. D. (2022). Sustainable Consumption: Will They Buy It Again? Factors Influencing the Intention to Repurchase Organic Food Grain. Foods, 11(19), 1–15. https://doi.org/10.3390/foods11193046

Vladova, G., Ullrich, A., Bender, B., & Gronau, N. (2021). Students ’ Acceptance of Teaching – How It Was Influenced During the COVID-19 Pandemic in 2020 : A Study From Germany. 12(January), 1–15. https://doi.org/10.3389/fpsyg.2021.636086

Wang, E. S. T., & Chu, Y. H. (2020). Influence of Consumer’s Long-term Orientation and Safety Consciousness on Intention to Repurchase Certified Functional Foods. Journal of Food Products Marketing, 26(4), 247–261. https://doi.org/10.1080/10454446.2020.1757554

Wang, H., & Lee, K. (2020). Getting in the Flow Together : The Role of Social Presence , Perceived Enjoyment and Concentration on Sustainable Use Intention of Mobile Social Network Game.

Wang, H., Zhao, J., Wang, Y., & Hong, Y. (2021). Study on the formation mechanism of medical and health organization staff’s emergency preparedness behavioral intention: From the perspective of psychological capital. International Journal of Environmental Research and Public Health, 18(16). https://doi.org/10.3390/ijerph18168246

Yasa, N. N. K., Piartrini, P. S., Telagawathi, N. L. W. S., Muna, N., Rahmayanti, P. L. D., Wardana, M. A., Wijaya, N. S., Ribek, P. K., & Suartina, I. W. (2022). The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and perceived quality on intention to reuse the COVID-19 website. International Journal of Data and Network Science, 6(3), 895–904. https://doi.org/10.5267/j.ijdns.2022.2.007

Yusuf, Y., Amrullah, A., & Tenriawaru, A. N. (2018). Cunsomer Behavior on Purchasing of Rice in Makassar City. Jurnal Sosial Ekonomi Pertanian, 14(2), 1–16.

Zamrodah, Y. (2021). Hidup Sehat. https://www.alodokter.com/hidup-sehat




DOI: https://doi.org/10.26418/j.sea.v12i2.70198

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Lily Purwianti & R. Iqratul Iman

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.



PUBLISHER

   

 

Agricultural Socio Economic Departemen 
Agriculture Faculty 
Universitas Tanjungpura

          

IN COLLABORATIONS

              

        

         Free counters!