Work Engagement as a Mediator of Transactional Leadership and Workload on Employee Turnover Intention

Abstract

Applying replacement value of goods and salary deductions as sanctions
is part of the transactional leadership policy and this burdens employees,
which makes them choose to leave their jobs. Work engagement is
expected to mitigate this. This study investigates the impact of
transactional leadership and workload on turnover intention,
considering work engagement as a mediator. The population in this
study were permanent employees of PT Sumber Alfaria Trijaya Tbk in
West Kalimantan, with a sample size of 205 respondents with purposive
sampling. Data collection methods using a questionnaire with a Likert
scale. The data analysis model uses Structural Equation Modeling (SEM)
and AMOS 24 statistical tools. The results of this study indicate a
significant positive influence between transactional leadership and
workload on turnover intention. Transactional leadership and workload
variables also significantly positively affect work engagement. The
mediating role of work engagement strengthens the relationship
between transactional leadership and workload on turnover intention.
This research is expected to prevent the increasing turnover in the retail
business company PT Sumber Alfaria Trijaya Tbk. The novelty in this
research comes from the underexplored topic of high employee turnover
in business retail company due to transactional leadership policies.
Therefore, this study is anticipated to contribute to enriching academic
literature.